Main page » Shipping and Payment Conditions

For deliveries within Germany the following payment methods are optionally available:

We charge for delivery with DHL per order within Germany (without German islands**) by weight the following shipping costs:
 

* The package maximum weight is 31.5 kg. If an order exceeds this weight,
we divide them into several packages. It then fall further shipping costs, according to the weight
and number of packages, e.g., we charge for an order of 50 kg two packages of 25 kg.

General cargo for pallet shipping (weight more than 31,5 kg) by freight carrier – deviating freight charges.
**For deliveries to a German island, a surcharge of 14.28 EUR is charged.

Please note: The shipping times for available stock items are usually 3 to 8 days.
You have not received a tracking link in this time, the product or individual components were ordered for you from the manufacturer.

The statutory 14-day right of return applies only to private individuals / end users and for unused original goods.
You have to bear the regular costs of the return, if the delivered goods correspond to those ordered.
Otherwise, the return is free of charge only after consultation. Non-return shipments are not accepted.
Other return modalities will incur a restocking fee of 15%.

Please note: A returns acceptance can only be made with a goods receipt slip (such as invoice copy
with marked items and quantities), otherwise a smooth and fast credit note can not be made.

International shipping costs
 

For deliveries to other EU countries, you can alternatively pay with

For the countries Austria, Switzerland and the Netherlands is also the Invoice purchase.

Shipping costs are based on weight and country of delivery
 

* The package maximum weight is 31.5 kg. If an order exceeds this weight, 
we divide them into several packages. It then fall further shipping costs, according to
the weight and number of packages, e.g., we charge for an order of 50 kg
two packages of 25 kg.

Shipping to Switzerland ( CH**), Liechtenstein (LI**), United Kingdom (GB**) and Norway (NO**) 
Shipping cost (see table) is calculated according to weight.
Optionally, duties, taxes and fees for deliveries to non-EU countries may apply.

For deliveries to other non-EU countries – on request – subject to additional duties, taxes and charges.